Hotel software for optimal management
Your cloud-based software for hotels, guesthouses, hostels and other accommodation providers of all kinds
From revenue management to room management and guest reviews:
Optimizing hotel processes has never been so easy!
With the right hotel software, individual areas of responsibility in the hotel industry and various platforms can be easily managed and administered.
Overview of different types of hotel software
There are different types of hotel software solutions that are specifically designed to optimize the various aspects of hotel management.
From property management systems (PMS) for the smooth running of daily tasks to revenue and yield management software for revenue optimization - the selection of hotel software is very diverse and adapted to the needs of different hotels and their target groups.
However, the world of hotel software is even more diverse and can therefore be confusing. To find the right one for you, you should therefore define in advance exactly which processes you want to optimize within your hotel.
Possible hotel software that can be considered for this are:
● Hotel booking software or online booking engines
This allows you to increase bookings by enabling your guests to make a secure reservation (direct booking) on your hotel website and via social media channels, and allows you to manage availability in real time.
● Sales Channel Manager
In this way, prices and availability can be synchronized and managed centrally across multiple booking platforms such as OTAs (online travel agencies) and marketing channels.
● Real estate or hotel management system (property management system)
A PMS makes it easier for you to manage bookings and administrative tasks in your hotel.
● Revenue and yield management system (RMS)
This allows you to create prices for rooms on the basis of algorithms and thus always sell at the best possible conditions.
● Mobile check-in app
This makes check-in easier for your guests and relieves the staff at the same time.
● POS system (point of sale system)
Using POS, you can manage orders, payments and stock management for smooth operations in your restaurant, bar and other areas of your hotel
● Guest engagement tools
These are very useful to enable direct communication with guests before, during and after their stay and in this way to better understand their needs and provide a personalized service.
● Reputation and evaluation management software
This software is ideal for tracking guest feedback on services and products more easily and for being notified directly of new reviews on different platforms.
● Rate Shopper
This gives you valuable insights into market demand and competitors' prices by automating the rate comparison process. This allows you to make faster and, above all, better-informed pricing decisions.
Other useful software for hotels can also be found in the areas of
● Hotel website (e.g. website builder),
● Social media (e.g. social media monitoring tools)
● Content (e.g. content management systems)
What must efficient hotel PMS software be able to do?
A property management system (PMS) is at the heart of every hotel. It simplifies the management of bookings, guest information, invoicing and other important tasks and serves to seamlessly connect all hotel processes.
Optimal PMS software should therefore:
● Enable quick and easy check-in/check-out to increase guest satisfaction and reduce the workload of your hotel staff.
● Support seamless integration of bookings and availability across different platforms to optimize occupancy.
● Provide an intuitive user interface to enable staff to quickly respond to guest inquiries and requests.
● Provide custom reports and analytics to make informed business decisions and evaluate hotel performance.
● Provide a cloud-based version to optimize the personalized guest experience and improve the efficiency of hotel operations.
Depending on the type of hotel and target group, functions such as:
Room and price management
- Pricing including options for upgrades, additional services and catering
- Planning of promotions, special conditions and offers
- Automatic allocation of rooms according to booking period for less vacancies
Front desk and reservation management
- Constantly up-to-date overview of reservations
- Uncomplicated check-in and check-out
- Automated pre- & post-stay emails at a set time before arrival or after departure
Contact and guest management
- Booking plan
- Status overview of your guests (booked, arrived, paid, departed, etc.)
- Daily check-in and check-out lists for your hotel staff
Finances
- Accounting
- Controlling
- Credit card statements and payment status
Inquiry & booking system
- Correspondence and inquiry manager
- Direct booking system
- Down payment management
Lists and evaluations
- Cleaning, arrival, catering and in-house lists
- Detailed evaluations of room occupancy, turnover, etc.
- Dashboard for intelligent analyses (data intelligence)
Property management
- Support with check-in and check-out
- Marketing and management reports
A property management system usually also includes other modules as well as corresponding interfaces and integrations to online booking engines and other hotel software, so that it combines several functions at once.
The right hotel software for small hotels
For small hotels, it is particularly important to choose hotel software that meets their specific requirements while being affordable and user-friendly.
Suitable hotel software for small hotels should also:
● Provide easy setup and integration to minimize labor.
● Be scalable so your hotel can easily add additional features as needed.
● Manage pricing and capacity planning accurately and efficiently to ensure optimal pricing and availability.
● Have a user-friendly interface that is easy to use by all employees.
It is therefore advisable to define exactly which functions you need for the smooth and optimal operation of your hotel before choosing hotel software.
Our TourSol Hotel Yield software, for example, can be flexibly adapted to the needs of smaller and larger businesses. This allows you to make optimum use of your resources and provide your guests with the best possible service.
Hotel software: ready-made products or customized solutions?
When choosing the right hotel software, you as a hotelier need to consider whether an off-the-shelf product or a customized solution is more suitable for you.
Ready-made products generally offer faster implementation and are more cost-effective as they already contain many standard functions.
Customized solutions, on the other hand, can be tailored to the specific requirements of your hotel, but are often associated with a longer implementation time and higher costs.
The decision therefore depends on the individual needs and resources of your company.
Everything from a single source: the optimal solution for your hotel
Our TourSol Yield and Revenue Management Software is a powerful solution that helps hotels and tourism businesses to increase their profitability and make their revenue strategies and hotel operations profitable.
Our software uses extensive data analysis and advanced algorithms to enable well-founded decisions and calculate optimum prices and availability for your business.
Other advantages of our advanced, specially designed and programmed hotel software include
● the precise and efficient management of pricing, availability and capacity planning,
● intelligent, automated price maintenance individually tailored to your hotel by your personal TourSol consultant,
● the automated collection and analysis of data from various sources such as booking systems, competitive information, historical data and market trends for hotels,
● the dynamic adjustment of the pricing strategy based on demand and market fluctuations
● the optimization of occupancy by minimizing capacity bottlenecks and reducing vacancies
● detailed, comprehensive reports on various key figures such as revenue growth, occupancy rates, competitor analysis and much more
● the ability to be seamlessly integrated into existing systems.
We are also happy to take over the complete revenue management for your hotel, including regular reporting to the management. You can rely on our years of know-how and technological expertise and be sure that we will help you to increase your revenue sustainably.
Contact us for more information about our software and how it can help your business.
Other factors when choosing the right hotel software
As a hotelier, you should consider the following important factors when choosing the right hotel software:
● User-friendliness
The software should be easy to use so that employees can familiarize themselves with it quickly.
● Integration
The software should be able to integrate seamlessly with other systems in the hotel, such as booking platforms, payment systems and POS systems.
● Scalability
The software should be able to grow with your hotel so that additional features can be added as your business expands.
● Customer support
Reliable customer support is also important in order to receive assistance in the event of problems or questions.
● Security
As the hotel software contains sensitive guest data, secure data encryption and data protection measures are also essential.
● Pricing
The costs of the software should be in proportion to the benefits and be transparent, with no hidden fees.
● Reviews and references
Read reviews from other hoteliers and ask for references to find out what experiences other customers have had with the software.
● Future-proof
Also make sure that the software is regularly updated and further developed to meet the latest requirements and technologies.
FAQ - Frequently asked questions
Which software solution is the right one for my hotel?
Our experienced experts will be happy to advise you individually and find the optimal solution that exactly meets the needs of your hotel.
Do you also offer advisory and active support?
Yes. If you have any questions or problems, you can always contact our support team or, of course, your personal TourSol consultant.
How do I switch from my old system to TourSol?
You can either export your data from your current system and transfer it to TourSol or have us do this for you directly. We will of course also be happy to help you configure the necessary settings.
Can the TourSol software also be integrated into other systems?
Yes, there are a number of systems into which our software can be easily integrated. We will be happy to help you with the integration and configuration.
Is your software user-friendly?
Yes, our hotel software is characterized by its user-friendliness, flexibility and scalability. It can be seamlessly integrated into a number of existing systems and is suitable for hotels of all sizes and sectors.
How can I benefit from your software?
With our advanced software, you can manage your pricing, availability and capacity planning precisely and efficiently. This not only increases your turnover, but also optimizes capacity utilization and customer satisfaction.
Can hotel software increase guest satisfaction?
Yes, efficient hotel software enables better guest communication and optimizes service quality, which has a positive effect on guest satisfaction.
Use our expertise for your success
Would you like to find out more about our hotel software and revenue management services? Contact us now and let us advise you individually. We are always at your side and will support you in optimizing your hotel processes.
