Privacy
The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the scope of our website.
Contact us
If you contact us by form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
Cookies
Our website uses so-called cookies. These are small text files that are stored on your terminal device with the help of the browser. They do not cause any damage.
We use cookies to make our offer user-friendly. Some cookies remain stored on your terminal device until you delete them. They allow us to recognize your browser on your next visit.
You can decide yourself about your cookie settings and what kind of cookies are stored. The following cookies can be used:
Necessary cookies
Session cookies are technically necessary in order to be able to recognize several related requests from a user in stateless protocols such as HTTP and to assign them to a session.
Your cookie settings are also stored in a cookie :)
Cookies for functionality
We use external services to extend our offer. In most cases, these services also require cookies to function properly. These include online booking, social media (social wall), videos, webcams, weather widgets, digital guest folders, etc.. They ensure an optimal user experience.
Cookies for statistics and marketing
Google Analytics
We use Google Analytics to collect statistics from our website. This information is stored anonymously and allows us to analyze the behavior of our visitors and constantly improve our website.
Google Analytics sets the following cookies:
_ga
Expires after: 2 years
Description: Used to distinguish users from each other.
_gid
Expires after: 24 hours
Description: Used to distinguish users from each other.
_gat
Expires after: 1 minute
Description: Used to limit the request rate.
Web analysis
Statistical evaluation (tracking)
Google Analytics is used for the statistical evaluation of the use of our website.
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
Google Analytics uses such target-oriented cookies.
For more information on how Google Analytics handles user data, please refer to Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de
Transfer to third parties / obligations of processors
Your personal data may be transferred by us, taking into account the permitted purposes of use, to processors (e.g. for statutory reporting, for the processing of your online booking or our electronic advertising in the form of newsletters), which must be involved in the provision of the services you have requested, all of whom have undertaken to comply with the applicable data protection standards. Please contact us for further information.
IP anonymization
We use the function "Activation of IP anonymization" on this website. This means that your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.
We evaluate this technical data anonymously and for statistical purposes only, in order to be able to constantly optimize our website and make our internet offers even more attractive. This data is stored separately from other personal information on secure systems. No conclusions are drawn about individual persons.
We analyze our visitor data with the help of an external service provider.
For this purpose, we pass on the data obtained from the use of IP research to Pulserio AG, Wassergrabe 3, 6210 Sursee, Switzerland, ttps://leadrebel.io/ . Categories of data subjects are website visitors and users of our web services. The purpose of the processing is to evaluate the data generated from IP research for lead generation. If visitors to our website are asked for their consent, the legal basis for processing the data is consent in the sense of art. 6 para. 1 lit. a GDPR. Otherwise, the data is based on our legitimate interest in the sense of art. 6 para. 1 lit. f GDPR processed. Our legitimate interest lies in the generation of leads by analyzing the data obtained using IP research.
We use Hotjar to better understand the needs of our users and to optimize the offering and experience on this website. With the help of Hotjar's technology, we gain a better understanding of our users' experiences (e.g. how much time users spend on which pages, which links they click, what they like and what they don't, etc.) and this helps us align our offering with user feedback. Hotjar uses cookies and other technologies to collect data about the behavior of our users and their devices, in particular the IP address of the device (which is only collected and stored in anonymized form during your website usage), screen size, device type (unique device identifiers), information about the browser used, location (country only), and the preferred language for displaying our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually prohibited from selling the data collected on our behalf.
Fonts
Fonts used are loaded without exception from the agency server (location Germany). Personal data of the visitor are neither stored nor evaluated.
Social media
Plugins of various social networks are used on our pages:
youtube.com, YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA, marked with the YouTube logo.
facebook.com, Meta Platforms, Inc, Menlo Park, CA, USA, marked with the Facebook logo.
instagram.com, Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA, marked with the Instagram logo.
If you call up one of these social plugins via our website, your browser establishes a direct connection with the server of the respective network. We therefore have no influence on the scope of the data that is collected with the help of the plugin and therefore inform you according to our state of knowledge:
As soon as your plugin is integrated, it transmits information - such as calling up a page - to the corresponding social network. If you are logged into the respective network at that time, the visit can be assigned to your account there. You can prevent this by logging out of Facebook or YouTube before visiting our website. If you interact with a plugin, for example by posting a comment, this information is also transmitted directly from your browser to the social network and stored there.
Even if you do not have an account with Facebook or YouTube, there is a possibility that your IP address will be obtained and stored. We do not use social media cookies by default and do not transmit any data to social networks. Only an active process in a social media service - share, tweet, etc. - is recorded by this.
For all information on the scope of data collection, further processing and use of the data by Facebook or YouTube and the protection of your privacy, please refer to the privacy notices of the respective network:
Facebook: https://www.facebook.com/about/privacy/
Instagram: https://help.instagram.com/519522125107875?helpref=page_content
YouTube: http://www.google.com/intl/de/policies/privacy/
Newsletter
You have the possibility to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter.
You can cancel the subscription to the newsletter at any time. Please send your cancellation to our e-mail address. We will then immediately delete your data in connection with the newsletter dispatch.
Your rights
You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection.
Please contact our contact person for data protection issues if you have any questions:
TourSol GmbH
Wängler Str. 6
6600 Lechaschau
Austria
This email address is being protected from spambots. You need JavaScript enabled to view it.
If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in some way, you can also complain to the supervisory authority.
Supervisory authority for data protection compliance in Austria:
Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna
Austria
Phone: +43153115202525
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: http://www.dsb.gv.at/
